DVCUK Returns


Im positive you will adore your new hand made DVCUK item but if for some reason you are not happy with the item you have received then please get in touch with me via cate@dvcuk.com. Please contact me within 14 days of delivery and I will be happy to discuss any issues you may have. Any item you wish to return must be sent back with 21 days of delivery.

Because each item is hand made to order, I would struggle to accept returns for items unless they arrive damaged or faulty. All returns postage costs are the buyers responsibility and if the item is not returned in its original condition the buyer is also responsible for any loss in value.

Any queries then please contact me via this page or the email cate@dvcuk.com.